Questions

More like answers.

When starting any design project everyone has questions. We make it a point to be up front about how we work. It's something we don't see a lot of people doing, but it makes all the difference! Everyone starts with the same questions.

Websites

How do you keep your prices so low?

We have honed our skill and tools which allows us to design quickly and helps us avoid developer costs. A lot of people will tell you that you need more than you do or that it's harder than it is. Thats cause they're using the wrong tools. We keep it simple and that keeps more money in your pocket.

What do you build on?

First thing is first. We NEVER build on Wordpress. It's crazy outdated and flat out sucks to maintain. So take a deep breath of relief, cause we have something MUCH better for you.

It's called Webflow.
They let us create sites with perfect code, do most anything easily and it hosts your site in the most secure way possible. On Suckpress you have to do all the security yourself. No way dude. We've done it and will never do it again. This makes site building infinitely faster and gives you a better product.

"Fact. Bears beats...Wordpress."
-if Jim Halpert was a coder.

I need pictures. Can you help?

You betcha. We charge a base fee for our time and then a small fee for each item you need photographed. Check out super simple pricing.

Can you change my existing site?

Thats one thing we don't do for a good reason. I know you've probably put a fair amount of time into it, but there's just no guarantee I can pick up on the platform you use. I use tools that don't limit what we can do and that are 100% mobile responsive. Website builders don't have that kind power and flexibility. Seeing something partially made makes rebuilding it much faster. So not all is lost. Trust me, it's for the best.

Can I manage my site or do you?

Both! Webflow makes editing your site better than Wix or Wordpress or anything. 1. We can control what you can edit so you don't have to worry about messing something up. 2. The editor is infinitely simpler than any building-your-own site. I can create your site so that you can edit anything with just a simple form, but you can also switch out images and change text just by clicking on your working site.

Check out the editor

Do I need a domain?

Yep. If you have one, we can use it on your new site. We can help you buy one too. Most are only $12 a year. Not so scary, right?
Get one from Google

Can I get custom email?

After you have domain, just go to Google and get it rollin' It's easy. Its a great place to get a domain too.

Communicating

Share your ideas at the start.

If you have a specific vision or image in your mind of what you want or hope something will look like, make sure to share the details of your idea as best you can at the beginning of a project. This way you can avoid being disappointed when your exact vision is not delivered, even if what your designer provided is a good option. If your team or designer thinks your idea won’t work, sharing it at the start will give them opportunity to explain why it won’t work so everyone can move in a better direction.

Be frank.

When it comes to your budget, timeline, or your expectations, share as much as you can. We understand that not everything needs to be a masterpiece. But we need to know what parts are really critical to you and where we should invest our time; and where it’s okay to save time and money. Clients can feel “robbed” if something took much longer and therefore was more expensive than planned. On the other hand, it takes time to do our best work, so let us know when you want that.

Let us control the visuals and wording.

Our best work happens when we drive both the design and words. You should supply content, because you know what you do better than anyone, but changing some words and eliminating a paragraph may make most sense to the reader. Sure you should supply content, but give us room to package it perfectly.

Don't rush.

Sometimes deadlines pop up, but when you can plan ahead and make sure you are giving your designer time to think about the big picture and make sure details are worked out, you will almost always get better results.These tips will help you save money by allowing us to work more efficiently.

Have one point person.

It’s hard when we get conflicting feedback or people just raising questions. We understand that multiple people often have to review and sign-off on something. But it’s most efficient when one person is filtering the feedback to us.

Organize your information.

Keep updates grouped together and organized. Performing content updates a little at a time takes longer overall then doing them all at once. Every time we get restarted by logging back into your site and refocusing on your content takes time. It’s easier to make several updates when they are all together rather than 10 emails with 1 modification each.

Clarify your edits.

Present changes clearly, rather than making your designer dig all over to find what you want to change. Write it out clearly. For example, “on the home page, change paragraph 3 from “…” to “…”,” or use a different text color for your changes.

Describe the problem, not the solution.

For example, rather than say “make the text bigger, bolder and blue” say “this text is really important and needs to stand out more.” When we get a string of very specific design requests, they often don’t all work together. And by the way, statements like, “make it pop” are the worst.

Trust your designer.

If your designer is asking questions and pushing you for information it’s so that we know we are going in the right direction. Marketing, user experience, brand positioning and your business goals all influence design. Knowing details about you and your company helps guide us to the right solution for you.

Listen and learn.

Let us educate you about some of the many peripheral issues that factor into a design. For example, we might make decisions about the web site layout so that it will look good on both desktop and mobile devices. Or, we may make recommendations about email open rates that may be affected by your graphics.

Borrowed from Visible Logic

Ha! Gotcha!

We hate facebook with a burning passion.

Find us on Insta where we post nice images of the people we help, but not too often.